Privacy Policy

Scope

This policy applies to Gosho Bundles services provided through the Shopify platform, including embedded app interfaces, theme extension functionality, and analytics ingestion endpoints used by the app.

Data Categories We Process

• Store and app installation identifiers for authenticated use.
• Order-linked attribution data, including order IDs and customer IDs where provided by Shopify webhook payloads.
• Bundle interaction and checkout attribution events needed for reporting and app performance analysis.
• Technical logs needed for debugging, reliability, and support.

Purpose Limitation

We use personal data only for the purposes selected in Shopify protected customer data settings:

• App functionality: to operate bundle offers, synchronize discount behavior, and maintain app operations.
• Analytics: to measure attributed bundle performance and generate merchant-facing analytics.

Gosho Bundles does not sell customer data.

Retention Periods

• Installation and session data is retained while needed to operate the app and support the merchant installation.
• Order-linked attribution and analytics data may be retained to provide merchant reporting, billing reconciliation, support, and compliance workflows.
• Technical logs are retained for shorter operational periods used for debugging, reliability, and abuse prevention.
• We review deletion or anonymization based on operational, legal, and Shopify compliance requirements.

Uninstall and Deletion Handling

After app uninstall or a Shopify shop redaction request, shop installation data is removed and shop-linked app records are cleaned up through uninstall or redaction workflows. Customer-specific data requests and redaction requests are handled through Shopify privacy compliance webhooks.

Security Controls

• Encryption in transit is enforced through HTTPS and TLS for app traffic.
• Data at rest is protected by managed infrastructure security controls.
• Access is limited to operational use needed to provide app functionality and support.

Shopify Compliance Webhook Support

Gosho Bundles receives and processes Shopify privacy compliance webhook topics:

• customers/data_request
• customers/redact
• shop/redact

Data Rights and Requests

For privacy questions, customer-data requests, or merchant support, contact support@gosho.app.

Policy Updates

We may update this policy as product and legal requirements evolve. Material changes are reflected on this page.